Refund policy

Return & Refund Policy:

Thank you for shopping at Beuni. We appreciate your business and want to ensure your satisfaction with every purchase.

1. Returns

1.1 Eligibility:

• We accept returns within 3 days of the purchase date.
• To be eligible for a return, your item must be unused and in the same condition that you received it.
• The item must be in the original packaging.

1.2 Exclusions:

• Certain items are not eligible for return.

1.3 Return Process:

• To initiate a return, please contact us.
• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

1.4 Refunds:

• Upon approval, we will process your refund to the original method of payment.
• Refunds may take 5-7 business days to reflect in your account.

2. Exchanges

2.1 Defective or Damaged Items:

• If you receive a defective or damaged item, please contact us immediately for assistance.
• We will provide instructions on how to proceed with the exchange.

3. Cancellations

3.1 Order Cancellation:

• If you wish to cancel your order, please contact us as soon as possible.
• Once the order has been processed, it cannot be canceled, and the return process must be initiated.

4. Contact Information

If you have any questions about our Return and Refund Policy, please contact us.

5. Changes to This Policy

We reserve the right to update or change our Return and Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on the website.