Shipping policy

Thank you for shopping with us! Here's a brief overview of our shipping policy:

1. Processing Time:

Domestic Order: Orders are typically processed within 1-2 business days.

International Order: Orders are typically processed and delivered to customers within 10-15 business days.

2. Shipping Rates: Shipping costs are calculated at checkout based on your location and the weight of your order. (We recommend you to choose the standard shipping method instead of Cash On Delivery for free shipping and faster delivery Time).

3. Shipping Methods: We offer standard and expedited shipping options. Delivery times vary depending on the selected method.

4. International Shipping: Yes, we do ship internationally! International shipping rates and delivery times are provided at checkout.

5. Order Tracking: Once your order is shipped, you'll receive a confirmation email with a tracking number. You can track your order on our website.

6. Shipping Delays: While we strive to deliver on time, please note that unforeseen circumstances may cause delays. We appreciate your understanding.

7. Lost or Damaged Items: In the rare event of lost or damaged items during shipping, please contact us within 7 days of receiving your order. We'll work with you to resolve the issue.

If you have any further questions or concerns, feel free to contact our customer support. Thank you for choosing Newlo!